A looming HGV driver shortage on the horizon, underlines the urgent need for logistics operators to use technology to reduce pressure on existing drivers and maximise fleet efficiency.

Andrew Tavener, Head of Fleet Marketing EMEA at Descartes says addressing the challenges at hand requires a multifaceted approach, with technology playing an important role.

Andrew explains: “For example, modern routing and scheduling software enables organisations to relieve the pressure on fleets and drivers by introducing more structure to fleet operations, as well as visibility and control in managing daily delivery commitments.”

“This technology uses real-time data to allow for more efficient routing that takes into account traffic patterns and road conditions. It then uses an intelligent background optimisation engine to create realistic and achievable delivery plans that enable drivers to maintain speed limits and drivers’ hours compliance.”

“Integrated platforms also facilitate better communication between drivers and dispatchers, enabling timely updates and support. It is also recommended to find a function that comes with proactive notifications too. This allows customers to be notified of any delays and changes to the delivery schedule automatically. This not only helps to manage expectations by providing early visibility of any changes to arrival times to keep the customer happy. Ultimately, selecting to use modern routing and scheduling software will increase operational efficiency and contribute to a healthier work environment for drivers; which is a win-win for fleet operators.”