Jersey Post, the letter and parcel delivery provider, has used mobile workforce and item tracking solution SmartTask POD to boost its service offering for recipients and business partners. The software has underpinned a major change project, which has included the deployment of a range of new innovations that have enhanced final mile delivery and streamlined operational processes. As a result, Jersey Post has improved choice and increased first time delivery success, while handling an additional 46,000 parcels a month without the need for any additional labour and reducing Average Unit Cost by 54%
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