Next has selected Paragon HDX as part of a major upgrade to its omni-channel order fulfilment solution. The modular software system will be used to enhance Next’s two-man home delivery operation, enabling the retailer to improve its customer experience while keeping a tight control over costs. Paragon HDX will provide a complete fulfilment platform to help Next to continue to push the boundaries of home delivery and introduce a host of service improvements including tighter delivery windows at point of order
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