Dreams, the UK’s leading bed specialist, has adopted Paragon’s fleXipod electronic proof of delivery system to further enhance its customer-centric order fulfilment operation. The software will be used by the retailer’s two-man delivery teams, responsible for handling more than 12,000 orders each week, to ensure the highest levels of customer satisfaction and delivery success. This will be achieved by improving communications on the day of delivery, while simplifying the last mile administrative processes and keeping track of orders in real-time
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