Retailers are pushing hard to achieve a ‘frictionless’ customer experience – but in too many cases, the emphasis is on the initial interaction with the rest of the experience woefully inadequate. What is the point of embracing seamless click-through options on Pinterest or Facebook, when the delivery experience is flawed? Or investing heavily in a frictionless in-store experience that leverages ‘pick and go’ technology to avoid queues yet offering no easy way to return goods
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In a time of continued economic and political uncertainty – where threats against global trade either quickly materialise or fizzle out as part of hardline foreign policy negotiations – companies involved in international trade must now contend with an unprecedented amount of uncertainty and risk as the ‘new normal’. However, Johannes Panzer, Head of Industry Strategy for Ecommerce, Descartes Systems UK, outlines how ecommerce organisations can ride the storm of uncertainty to international retail success
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Transport Operators’ compliance requirements can be hugely time consuming. Yet not only is the manual process of downloading and accessing tachograph data inefficient, companies are also unable to maximise use of this data to rapidly highlight and address key operational problems
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Cross-border ecommerce provides organisations with, theoretically, a low-cost opportunity to break into new markets. Yet from the cost of air freight to the complexity of international returns plus consumer expectations for full disclosure of import tariffs at checkout, successful global ecommerce is significantly more complex than it might first appear. Johannes Panzer, Head of Industry Strategy for Ecommerce, Descartes, dives into the complexity behind making international ecommerce transparent, efficient and cost-effective
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2018 can certainly be summarised as a turbulent year in logistics and transportation management. On the one hand, ecommerce continued to grow at record levels without the slowdown that many were predicting, leading many organisations to recognise the importance of reaching beyond traditional strategies to enhance their logistics and transportation capabilities. Yet, on the other there was considerable global trade instability and the focus of many companies was to determine what strategies they needed to put in place to mitigate the brewing trade wars and Brexit uncertainty. Market hype was also at an all-time high, making it harder to
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Last month Descartes Systems UK welcomed 135 logistics professionals to its UK Customer and Partner event. Held at the RAF Museum in London, the agenda for the day focused on overcoming challenges and taking advantage of opportunities in logistics
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Descartes Systems Group, the global leader in uniting logistics-intensive businesses in commerce, provided essential Key Performance Indicators for drivers’ hours for the independent farming company, Staples Vegetables to achieve the Driver and Vehicles Standards Agency’s (DVSA) Earned Recognition accreditation
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Descartes Systems Group, the global leader in uniting logistics-intensive businesses in commerce, announces that from October 2018, Descartesmobile driver vehicle safety checks will be available as part of its SmartCompliance suite. Transport operators of all sizes will be able to access the Smartcheck Mobile Driver Vehicle Safety Check (DVSC) solution within Smartanalysis to get a complete picture of compliance with tachograph data, driving licence and driver CPC verification. By assuring compliance with the Driver and Vehicle Standards Agency’s (DVSA) required walk-around driver vehicle safety checks, Smartcheck will improve safety of commercial fleets and help mitigate roadside prohibitions
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Descartes Systems Group, the global leader in uniting logistics-intensive businesses in commerce, has partnered with UK-based mobile tyre-fitting company, Tyres on the Drive
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Descartes Systems Group , the global leader in uniting logistics-intensive businesses in commerce, has launched Smartanalysis Pre-Pay. The new payment model for its Smartanalysis software will eliminate the burden of having to pay monthly invoices and offers savings when compared to the alternate pay-as-you-go method
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Descartes Systems Group, the global leader in uniting logistics-intensive businesses in commerce, has announced its pixi* e-commerce Warehouse Management System (WMS) is helping more online retailers to meet Amazon Seller Fulfilled Prime requirements and benefit from the direct delivery of Prime orders to domestic customers
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