Scania and SAF-Holland cooperation
Thursday, September 10th, 2009Scania has signed a cooperation agreement with the global German trailer axle manufacturer SAF-Holland. The agreement, which is unique within the industry, will provide Scania’s customers support on the complete vehicle combination that goes beyond the supply of parts and logistics.
With the support of this agreement, the workshops and dealers within Scania’s global service network will be fully authorised to carry out professional service on SAF-Holland trailer axle components. The agreement covers such aspects as logistics, warranty handling, workshop procedures, special tools, help desk and training of workshop technicians.
“I’m confident that this agreement with SAF-Holland will enable us to give an even better service to our customers. Uptime and peace of mind are the keystones for our customers. Our strategy is to focus on our customers productivity and what adds value for them; this agreement is another step in that direction,” said Anders Gustafsson, Senior Vice President, Service Operations at Scania.
